Are you dissatisfied with any aspect of our care, or do you have a complaint? We would be happy to discuss it with you and work together toward a solution. If you are unable or unwilling to discuss the complaint with us directly, or if you would prefer independent support, you can contact Klachtenportaal Zorg. Klachtenportaal Zorg is an external organization we are affiliated with to help resolve dissatisfaction and complaints regarding our care. If you submit your complaint or concern, Klachtenportaal Zorg will assess whether it meets the conditions for being processed and determine the appropriate procedure.If any information is missing or unclear, they will contact you to complete it and ensure the complaints procedure can be properly initiated. Would you like advice on how to deal with a situation you are dissatisfied with? You can also contact Klachtenportaal Zorg for advice, without immediately starting a formal procedure. You can submit your complaint using the complaint form on the Klachtenportaal Zorg website. You can also send an email to info@klachtenportaalzorg.nl.Are you unsure which complaints procedure applies to you? Klachtenportaal Zorg can assist you with that as well. The goal remains to resolve dissatisfaction and complaints.