Welcome to Precision Health Clinics. These Terms & Conditions govern your access to and use of our website, services, and facilities. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms alongside our Privacy Policy.
1. Acceptance of Terms
By accessing or using the services provided by Precision Health Clinics (“PHC,” “we,” “our,” or “us”), including our website and in-person health services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and Precision Health Clinics.
2. Eligibility
Our services are available to individuals who are at least 18 years of age, or who have obtained parental or guardian consent. By using our services, you confirm that you meet these eligibility requirements and have the legal capacity to enter into this agreement.
3. Services Provided
Precision Health Clinics offers precision health consultations, diagnostic assessments, genomic testing, and personalised treatment protocols. Our services are intended to support and enhance your health and are not a substitute for the advice of your primary care physician. We reserve the right to modify, suspend, or discontinue any part of our services at any time.
4. User Responsibilities
You agree to provide accurate, current, and complete information when using our services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree not to misuse our services or attempt to access them through unauthorised means.
5. Payment & Billing
Fees for our services are confirmed at the time of booking. Payment is due at the time of service unless otherwise agreed. We accept all major credit cards, bank transfers, and approved insurance plans. Cancellations made less than 24 hours before a scheduled appointment may be subject to a cancellation fee. Refunds are considered on a case-by-case basis in accordance with our refund policy.
6. Intellectual Property
All content, materials, trademarks, and intellectual property on our website and within our services are owned by or licensed to Precision Health Clinics. You may not reproduce, distribute, modify, or create derivative works without our prior written consent. Use of our services does not grant you any ownership rights to our intellectual property.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Precision Health Clinics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim. Precision Health Clinics does not guarantee specific health outcomes and is not responsible for decisions made based on information provided through our services.
8. Dispute Resolution
Any disputes arising from these Terms & Conditions shall first be subject to good faith informal resolution between both parties. Where informal resolution is not possible, disputes shall be resolved in accordance with the laws and jurisdiction applicable to the country in which the services were received. Details of the applicable jurisdiction will be confirmed at the time of service.
9. Modifications to Terms
Precision Health Clinics reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website with the revised effective date. Your continued use of our services following any such changes constitutes acceptance of the updated terms. We encourage you to review these Terms & Conditions periodically.