Effective Date: January 1, 2026
At Precision Health Clinics, protecting your personal information is a responsibility we take seriously. This Privacy Policy sets out how we collect, use, store, and safeguard your data in accordance with the UK General Data Protection Regulation, the EU GDPR, and all applicable data protection legislation across the jurisdictions in which we operate.
Precision Health Clinics is the data controller responsible for your personal data. We operate clinics across the United Kingdom, Netherlands, UAE, Switzerland, and Germany. Our designated data protection contact can be reached at privacy@precisionhealthclinics.com
We collect personal data that you voluntarily provide when using our services, including your name, contact details, date of birth, and health-related information necessary for delivering your care. As a healthcare provider, much of the data we process falls under the category of special category data under GDPR, which includes genetic data, biometric data, and data concerning health. This data is processed only where we have a lawful basis to do so.
We may also collect certain technical data automatically, including your IP address, browser type, device information, and usage patterns when you interact with our website.
Under GDPR, we are required to identify a lawful basis for processing your personal data. Depending on the nature of the data and the purpose for which it is used, we rely on one or more of the following:
Contractual necessity, where processing is required to deliver the services you have requested. Legal obligation, where we are required to process your data to comply with applicable law. Legitimate interests, where processing is necessary for our legitimate business purposes and does not override your rights. Explicit consent, particularly in relation to special category health and genetic data, where we will always seek your clear and informed agreement before processing.
Your personal data is used to deliver and continually improve our clinical services, communicate with you regarding appointments and consultations, process payments, and fulfil our legal and regulatory obligations across all jurisdictions in which we operate. Health-related and genetic data is used exclusively for clinical assessment, treatment planning, and delivering personalised health recommendations.
We do not sell, trade, or rent your personal data to third parties. We may share your data with healthcare professionals directly involved in your care, payment processors for billing purposes, and regulatory or legal authorities where required by law. Where data is shared with third parties, we ensure that appropriate data processing agreements are in place in compliance with GDPR requirements. All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
As Precision Health Clinics operates across multiple countries, your data may be transferred internationally. Where data is transferred outside of the UK or European Economic Area, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by the relevant supervisory authorities, to ensure your data remains protected to the same standard regardless of where it is processed.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and better understand how our services are used.
We use the following categories of cookies:
Essential cookies are necessary for our website to function correctly, including booking navigation and secure portal access. These cannot be disabled.
Analytics cookies collect anonymised data on how visitors use our website to help us improve the experience for everyone. This data is never linked to your personal or medical information.
Functional cookies remember your preferences, such as language or location settings, to provide a more seamless experience on return visits.
Marketing cookies are used only with your explicit consent to share relevant information about Precision Health Clinics programmes and services. We do not use marketing cookies to share your data with third parties for their own advertising purposes.
Under GDPR, we are required to obtain your consent before placing any non-essential cookies on your device. You can manage or withdraw your cookie preferences at any time through our cookie settings banner or through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website, including the booking system. Your cookie preferences are entirely separate from the personal and health data you share with us as a patient, which is governed by the terms of this Privacy Policy.
We retain your personal and health data only for as long as is necessary to fulfil the purposes for which it was collected, including meeting our legal, regulatory, and clinical obligations. Medical records are retained in accordance with the applicable clinical guidelines and statutory requirements of each jurisdiction in which we operate. Once data is no longer required, it is securely deleted or anonymised.
We apply industry-standard technical and organisational measures to protect your personal and health information, including encryption, secure servers, role-based access controls, and regular security reviews. Whilst we take every precaution to protect your data, no method of electronic transmission or storage can be guaranteed as entirely secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay, in accordance with our GDPR obligations.
Under UK and EU GDPR, you have the following rights in relation to your personal data:
The right to access the personal data we hold about you. The right to rectification of inaccurate or incomplete data. The right to erasure, also known as the right to be forgotten, where there is no lawful reason for us to continue processing your data. The right to restrict processing in certain circumstances. The right to data portability, allowing you to receive your data in a structured, commonly used format. The right to object to processing based on legitimate interests. The right to withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. The right to lodge a complaint with your relevant supervisory authority, including the Information Commissioner’s Office in the UK or the applicable data protection authority in your country.
To exercise any of these rights, please contact our privacy team directly.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns regarding this Privacy Policy, your data rights, or our cookie practices, please contact our privacy team directly.
Precision Health Clinics
Email: privacy@precisionhealthclinics.com